Subject: New Reply Received -
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 10 Jun 2021 07:14:11 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.    Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/SeqCBTXcUeojfG-oSVXYRQ~~/AALN9wA~/RgRiou8-PVcDc3BjQgpgub67wWBabUN0Uh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~"></div>
Dear Team, <br>
 
<div>Well will investigate this matter from our side and we will take the needed actions. <br>
<br>
<br>
Best Regards, <br>
<br>
<span class="labelnormal"><span class="labelname_sf">Sajeda Alghneimin </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>10/6/2021 3:47 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#2691614] -<br>
 
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<div dir="ltr">Hi Team,<br>
<br>
Problem Statement<span dir="ltr">: Complaint about courier</span><br>
Order Date :  Jun 7, 2021<br>
Order ID:  9667958605<br>
Tracking ID:  SD002220716</div>

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<div dir="ltr">
<br>
Issue Description: ​Customer complaint about courier partner that he gave 10 AED broke and also his manner not good with customer. </div>

<div dir="ltr">A number of courier boy : </div>

<div dir="ltr">​+971565387914</div>

<div dir="ltr">​</div>

<div dir="ltr">Thnks </div>

<div> </div>

<div> </div>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/Lkf0Te0yME1X2pU3iLS0DA~~/AALN9wA~/RgRiou8-PlcDc3BjQgpgub67wWBabUN0Uh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2691614