Subject: New Reply Received - Fw: ﻿عذرًا، لم تتم معالجة طلبك
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 05 Jun 2021 16:27:30 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Fw: عذرًا، لم تتم معالجة طلبك   Ticket comment <div>Thanks for your email
</div>
<div dir="auto">My card number 4092 0120 0006 3848</div>
<div dir="auto">
<br>
</div>
<div dir="auto">M. Khanfar </div>
<div>
<br>
</div>
<div>
<br>
</div>
<div>-------- Original message --------</div>
<div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt; 
</div>
<div>Date: 6/5/21 7:20 PM (GMT+02:00) </div>
<div>To: [email-masked] </div>
<div>Subject: Fw: عذرًا، لم تتم معالجة طلبك </div>
<div>
<br>
</div>
<div>
<div style="font-size:14px">
<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2609833</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Nikhil Bishnoi : </div>
<div style="font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Mohammad,</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Thank you for sharing the requested information with us and we apologize for the inconvenience caused to you.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We would request you to please contact with your bank for the Authorization Code for the debit or please share with us the complete card number used to place the order, in order to enable us to trace the payment.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">We look forward to hearing from you.<br>
<br>
Your friends,<br>
The Support Team<br>
</div>
</div>
</div>
<div></div>
<div>
<br>
</div>
<br>

</div>
</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2609833