Subject: New Reply Received - Late in delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 03 Jun 2021 19:10:28 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Late in delivery   Ticket comment <div style="direction: ltr">Hi,</div>
<div style="direction: ltr">
<br>
</div>
<div style="direction: ltr">Rawdat alhamama (alkessa)</div>
<div style="direction: ltr">Street no: 1270</div>
<div style="direction: ltr">Zone: 70</div>
House no: 55
<div>
<br>
</div>
<div>Please deliver it in the evening from (5pm-8pm)</div>
<div>
<br>
</div>
<div>
<br>
<div dir="ltr">Sent from my iPhone</div>
<div dir="ltr">
<br>
<blockquote></blockquote>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 3 Jun 2021, at 11:20 AM, Max &lt;[email-masked]&gt; wrote:<br>
<br>

</div>
<blockquote>
<div dir="ltr">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2657237</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr">
<br>
</div>
<div dir="rtl">عميلنا العزيز,<br>
<br>
تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 2657237<br>
<br>
نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br>
<br>
نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br>
<br>
نتطلع الى ردكم.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Abdulqader Ahmed : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Alanoud,<br>
<br>
Thank you for your patience.<br>
<br>
We have been notified by the shipping partner that an attempt has been made to deliver to you by No: 97466084421  but no response has been received from you .<br>
<br>
Please provide us with address information in order to update it (house number - neighborhood - street - city) and serve you to the fullest<br>
<br>
We appreciate your patience and cooperation with us.<br>
<br>
Your Friends,<br>
The Support Team</div>
</div>
</div>
<div></div>
<div>
<br>
</div>
<br>

</div>
</div>
</blockquote>

</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2657237