Subject: New Reply Received - Re: Your payment is being processed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 31 May 2021 17:49:56 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Re: Your payment is being processed  Ticket comment <div dir="auto">Money deducted from my account not yet returned to my accoun  how it will be solved i already sent my account statement <div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyNTM4NTY3MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.VfujEILmbpcK8yZYQOrFPSuFiueKw2p7VqUbnHmWHOU" style="max-width: 100%"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, May 31, 2021 at 8:19 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2496977</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 2496977<br><br>لقد أرسلنا إليك عدة رسائل البريد الإلكتروني طالبين المزيد من المعلومات من حضرتك ، ومع ذلك لم نسمع منك. نحن نفترض أن مشكلتك قد تم حلها الآن ، وسوف نتعامل مع قضية الدعم هذه على أنها مغلقة.<br>إذا شعرت أن مشكلتك ما زالت معلقة ، فيرجى الرد على رسالة البريد الإلكتروني هذه ، وسنعيد فتح قضيتك.</div>
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<div dir="ltr">Apoorv Joshi : </div>
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<div dir="ltr">Hi Rojo, </div>
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<div dir="ltr">​Thank you for your prompt response.</div>
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<div dir="ltr">Please contact the bank directly to check regarding this deduction and ask them to share the transaction ID/Reference number with you so we can check with our finance team regarding this.</div>
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<div dir="ltr">We are looking forward to hear from you soon. Thank you for your help!</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</div></blockquote>-- <br><div dir="ltr" class="gmail_signature"> Roji Joseph </div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2496977