Subject: New Reply Received - Fwd: refund for the missing item
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 30 May 2021 19:33:34 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Fwd: refund for the missing item  Ticket comment <div style="direction: ltr">Hi, </div>
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<div style="direction: ltr">Instead of the refund, I don’t mind having the same missing item (the t-shirt) but size medium instead of small. It’s the same price so there will be no need to refund and I don’t mind receiving size medium instead of small. </div>
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<div style="direction: ltr">Thanks, </div>
<div style="direction: ltr">Zeinab </div>
<br><div dir="ltr">Sent from my iPhone</div>
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<div>On 28 May 2021, at 4:15 pm, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Zainab.<br><br>
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<div dir="ltr">Thank you for getting in touch with us.<br> <br>The (163066615 - - Sustainable Kappa Printed T-shirt with Crew Neck and Short Sleeves) in your order ID 8263628730 went out of stock, so we've partially shipped your order and the amount of KWD3.38 will be refunded back to your debit or Credit Card in 7-14 working days.<br> <br>We apologize for the inconvenience caused and thank you for your patience.<br> <br>Feel free to get in touch with us for further assistance<br> <br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2627964