Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 30 May 2021 11:21:56 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Returns  Ticket comment <div class="ydpa00a2087yahoo-style-wrap" style="font-family: times new roman, new york, times, serif; font-size: 16px">
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<div dir="ltr">Hi Sir / Madam,</div>
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<div dir="ltr">Thanks for the feedback. 3 weeks is too long time, please do the needful at the earliest. Awaiting your feedback.</div>
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<div dir="ltr">Thanks,</div>
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<div><font style="font-weight:bold;font-size:medium;font-family:'times new roman', 'new york', times, serif;color:rgb(68, 0, 98)"><span style="font-style:italic">Regards,</span><br style="font-style:italic"><span style="font-style:italic">Mohammed Ilyas</span><br style="font-style:italic"><span style="font-style:italic">Al-Jubail, KSA</span></font></div>
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<span style="font-style:italic"><span style="font-weight:bold;font-size:medium;font-family:'times new roman', 'new york', times, serif;color:rgb(68, 0, 98)">+966 596871414</span><br></span><br>
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<div>On Friday, 28 May, 2021, 06:50:31 pm GMT+3, Centrepoint &lt;[email-masked]&gt; wrote:
                
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">​Hi MOHAMMED,<br><br>Thank you for reaching out to us.<br><br>We apologize for the inconvenience that has happened.<br><br>Regarding the order: 6297763888 Please note that the refund has been processed successfully from our side for the amount (<span style="white-space:pre" dir="ltr"> </span>SAR192), however due to some concerns with the payment vendor, the refund has been rejected.<br><br>Rest assured our team has already advised the payment vendor to manually process the rejected refund from their side. The refund processing takes approximately 3 weeks.<br><br>Please check the bank statement once the mentioned period is over to make sure that the refund has been credited.<br><br>Feel free to reach out to us for any further assistance.<br><br>Your Friends<br>The Support Team</div></div></div>

	

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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2593363