Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 27 May 2021 10:25:31 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
Hi,<br>
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It's strange that no one followed up after one call.<br>
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For your records, I did pickup the call from Aramex delivery guy and asked him to pick up at a later date since I was not at home. Never heard from him again.
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<div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
Arrange delivery from below address<br>
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1405, Qatari Tower, King Faisal Street, Ahman.<br>
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Thanks<br>
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Adeel<br>
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<div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
Get <a href="https://aka.ms/AAb9ysg" rel="noreferrer">Outlook for Android</a>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, May 27, 2021 1:44:28 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2628985] - Returns
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Hi Muhammad,</div>
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<div style="box-sizing:border-box; word-break:break-word">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr" style="box-sizing:border-box; word-break:break-word">We sincerely apologize for any inconvenience caused, <br style="box-sizing:border-box">
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We were informed by the shipping partner that the delivery was attempted  to you without receiving any response from you ( 971562905832 ).</div>
<div dir="ltr" style="box-sizing:border-box; word-break:break-word">Please provide us with information about the address to be updated (house number - district - street - city) and to serve you fully.</div>
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<div style="box-sizing:border-box; word-break:break-word">We request you to please allow us some time so we can work on this and do the needful.</div>
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<div style="box-sizing:border-box; word-break:break-word">We appreciate your patience.</div>
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<div style="box-sizing:border-box; word-break:break-word">Your Friends,</div>
<div dir="ltr" style="box-sizing:border-box; word-break:break-word">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2628985