Subject: New Reply Received - Re: We’ve received your return request.
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 26 May 2021 19:25:49 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Re: We’ve received your return request.  Ticket comment <div dir="auto">Hi </div>
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<div dir="auto">thank you for your response</div>
<div dir="auto">instead of refunding can u just exchange it with medium size of it? i really like that but the size was wrong. if not  i hope u can refund it asap so i can order again.. </div>
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<div>On Wed, 26 May 2021 at 6:24 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Ronalyn,<br><br>Thank you for getting in touch with us.<br><br>We sincerely apologize for the inconvenience caused.<br><br>Please note, as per the return tracking ID : RP052521001337 ,we can see that your items has been collected from you on 26/05/21. The item is still with the courier and generally it takes 3-5 business days to deliver the items to our warehouse.<br><br>Once we receive the item in our warehouse, After we check your returns, we'll process your refund. If you’ve paid by cash.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2626899