Subject: New Reply Received - need esc refund (NDR)
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 26 May 2021 05:39:01 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  need esc refund (NDR)  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/vfQDjLUb6YjL9EJkchE-OA~~/AALN9wA~/RgRijxJsPVcDc3BjQgpgpuzerWBwCdwuUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~"></div>
Dear All, <br>
<br>
Kindly be advised that the order has been successfully returned to your warehouse. <br>
<br>
Best regards, 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Lubna Shehadeh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr>
<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>26/5/2021 4:16 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#2607282] - need esc refund (NDR)<br>
 
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<div dir="ltr">
<div dir="ltr">Problem Statement: Order not delivered (to warehouse)<br>
Order Date : Apr 27, 2021<br>
Order ID: 6301677224<br>
Tracking ID: SD001811924<br>
<br>
Assistance Required: Need Urgent Refund.<br>
Issue Description: Customer order on Apr 27, 2021  and as per the tracking website, the items has been Returned   to warehouse on 5/19/21  and till now the returned items is not delivered to warehouse so we can initiate the refund of the returned items, kindly check and deliver the items to the warehouse asap.<br>
<br>
Thank you for your help.<br>
<br>
Regards,</div>

<div dir="ltr">Abdulqader</div>
</div>
</div>
<br>
</div>

<img width="1" height="1" alt="" src="http://click.netsuite.com/q/CBClxjJKnFJ6OdEEEad8VA~~/AALN9wA~/RgRijxJsPlcDc3BjQgpgpuzerWBwCdwuUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2607282