Subject: New Reply Received - escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 23 May 2021 15:19:05 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  escalation  Ticket comment <div dir="auto" style="direction: ltr; margin: 0; padding: 0; font-family: sans-serif; font-size: 11pt; color: black">
Please let me know if this issue is ever going to be resolved? How disappointing is your customer service?
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Get <a href="https://aka.ms/AAb9ysg" rel="noreferrer">Outlook for Android</a>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, May 17, 2021 7:43:47 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2573004] - escalation
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<div dir="ltr">Hi Anam,<br>
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Thank you for reaching out to us and giving us the opportunity to serve you.<br>
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We sincerely apologize for any inconvenience we would like to inform you that a return request for order number (6289705324) has been created on 17/05/2021 however, please note the courier partner may take up to 7 - 10 business days to arrange the collection.
 They will contact you on the following contact number when arranging the collection with you: (966582105535). If the collection has still not been done after allowing that time please do get back to us and let us know, we will be happy to assist you further.<br>
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Thank you for shopping with us and have a great day! Stay Safe!<br>
<br>
Your Friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2573004