Subject: New Reply Received - Returns
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 19 May 2021 13:29:21 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Returns  Ticket comment <div>For the second time the cap was wrong color. Instead of the junior printed cap with ruffled border they sent the juniors printed beanie cap. It is the second time I ordered the  junior printed cap with ruffled border  and it’s wrong. 
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<div>Please it should be returned ASAP and refund the total amount of money 40.40 aed </div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyMTgxNTY4NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.uOZQYUovHqheQIhMqkmcWS7Lj3F3HsZezRxhiCofHdo"><br>
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<div id="AppleMailSignature" dir="ltr">Terrible service </div>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 19 May 2021, at 10:37, Babyshop &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">​Hi Rosario,</div>
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Thank you for getting in touch with us.<br>
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We sincerely apologize for the inconvenience caused.<br>
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Once we receive the item in our warehouse, After we check your returns, we'll process your refund. If you’ve paid by cash, you can ask for a cash refund. It can also be refunded to your My Credit account for online purchases.<br>
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Feel free to reach out to us if you need any further assistance.<br>
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Your friends,<br>
The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2589158