Subject: New Reply Received - Return
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 19 May 2021 09:10:40 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Return  Ticket comment <div>You’re clearly not reading my email!</div>
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<div>I HAVE THE ITEMS. Nobody has collected them! As you can see in the picture below which I took today 19th May 1:08pm that I still have them! Please SEND THE COURIER TO ACTUALLY COLLECT THEM or refund me my money. <img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyMTcwNDM4OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.VRrtXOpmg7xvk8fXzhwm7IFyGcnhNfe0RdP5w5mHr9Q"><br><br><div dir="ltr">Kate Smith</div>
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<div>On 19 May 2021, at 12:05 pm, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr"><div style="margin: 0in 0in 0.0001pt"><span style='font-size: 10.5pt; font-family: "Segoe UI", sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; color: rgb(51, 51, 51)' dir="ltr">Hi Kate,<br> <br>Thank you for getting in touch with us.<br><br>We sincerely apologize for the inconvenience caused.<br><br>Please note, as per the return tracking ID : RP050921001770,we can see that your items has been collected from you on May-15-2021. The item is still with the courier and generally it takes 3-5 business days to deliver the items to our warehouse.<br><br>Once we receive the item in our warehouse, After we check your returns, we'll process your refund. <br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br></span></div></div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2584603