Subject: New Reply Received - Re: Faulty item
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 16 May 2021 17:12:45 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Re: Faulty item  Ticket comment <div dir="auto">Hello</div>
<div dir="auto">The shoes were picked up already loooong time ago </div>
<div dir="auto">Can i please have a direct number to call ? I believe my emails are not really clear since you think it wasn’t even picked up....</div>
<div dir="auto">The shoes were taken from the reception of my place by the person from your staff, i only have his number, no receipt since i was not there </div>
<div dir="auto">Please check with him this is getting so complicated</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 13 May 2021 at 3:03 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Yasmina,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We sincerely apologize for any inconvenience we would like to inform you that a return request for order number (9654788993) has been created on 13/05/2021 however, please note the courier partner may take up to 7 - 10 business days to arrange the collection. They will contact you on the following contact number when arranging the collection with you: (971507981419). If the collection has still not been done after allowing that time please do get back to us and let us know, we will be happy to assist you further.<br><br>Thank you for shopping with us and have a great day! Stay Safe!<br><br>Your Friends,<br>The Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2523266