Subject: New Reply Received - Re: ﻿ Sorry, we had to cancel part of your order.
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 15 May 2021 05:55:45 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Re: 	Sorry, we had to cancel part of your order.   Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Hi,</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Please process the return of the trousers received via pick up from the same delivery address - <b>order number is 9660246069 </b>and refund the full amount paid including the delivery charges.</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Please see attached a photo of the received  item which is a different fit, color, and fabric from what I ordered.</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Regards</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Wael</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>0502404303 </span></div>
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<div>From:<span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Splash &lt;[email-masked]&gt; <br><b>Sent:</b> Tuesday, May 11, 2021 1:16 PM<br><b>To:</b> [email-masked]<br><b>Subject:</b> Re: [#2565519] - Re:  Sorry, we had to cancel part of your order.</span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi  Wael </span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank you for getting in touch with us.<br> <br>The (162299541 - - Bossini Full Length Solid Jeans with Pocket Detail and Belt Loops) in your order ID 9660180202 went out of stock, so we've partially shipped your order and the amount of  AED59 will be refunded back to your debit or Credit Card in 2 - 15 working days.<br> <br>We apologize for the inconvenience caused and thank you for your patience.<br> <br>Feel free to get in touch with us for further assistance<br> <br>Your friends,<br>The Support Team</span></div>
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Attachments :
1. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043220596052'>20210515_035933.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2565519