Subject: New Reply Received - Return products
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 14 May 2021 01:09:40 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Return products   Ticket comment <div style="direction: rtl"> Hi sir , </div>
<div style="direction: rtl">I appreciate your answer </div>
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<div dir="rtl">أُرسلت من الـ iPhone</div>
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<blockquote>في 14‏/05‏/2021 الساعة 4:59 ص، كتب/كتبت ‏Max ‏&lt;[email-masked]&gt;:<br>
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<div dir="ltr">​Hi Ali,<br>
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 Thank you for getting in touch with us.<br>
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We sincerely apologize for the inconvenience caused.<br>
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Please note, as per the return tracking ID : 46542528362, we can see that your items has been collected from you on 10/05/21. The item is still with the courier and generally it takes 3-5 business days to deliver the items to our warehouse.<br>
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Once we receive the item in our warehouse, After we check your returns, we'll process your refund. If you’ve paid by cash, you can ask for a cash refund. It can also be refunded to your My Credit account for online purchases.<br>
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Feel free to reach out to us if you need any further assistance.<br>
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Your friends,<br>
The Support Team</div>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2555750