Subject: New Reply Received - Wrong item received order no. 9658911028
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 10 May 2021 06:48:23 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Wrong item received  order no. 9658911028  Ticket comment <div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
Dears</div>
<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
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<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
Any update on this request?</div>
<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
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<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
Regards</div>
<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
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<div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
Nadeem</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Muhammad Nadeem Aslam &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, May 8, 2021 10:10:25 AM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2536824] - Wrong item received order no. 9658911028
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<div dir="auto" style="color:rgb(33,33,33); background-color:rgb(255,255,255)">Dear team</div>
<div dir="auto" style="color:rgb(33,33,33); background-color:rgb(255,255,255)">
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<div dir="auto" style="color:rgb(33,33,33); background-color:rgb(255,255,255)">I want replacement not return pls assit. I want to receive original item which was actually ordered.</div>
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<div dir="auto" style="color:rgb(33,33,33); background-color:rgb(255,255,255)">Regards</div>
<div dir="auto" style="color:rgb(33,33,33); background-color:rgb(255,255,255)">
<br>
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<div dir="auto" style="color:rgb(33,33,33); background-color:rgb(255,255,255)">Nadeem</div>
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<font color="#000000" style="font-size:11pt"><b>From:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, May 8, 2021 9:55:26 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2536824] - Wrong item received order no. 9658911028</font>
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<div dir="ltr">Hi Muhammad,</div>
<div dir="ltr">​</div>
<div dir="ltr">Thank you for getting in touch with us.</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">​We are sorry for the inconvenience caused to you.</div>
<div dir="ltr">​<br>
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<div dir="ltr">We have created the return request for the same. Your product will be picked up 2-5 business days.</div>
<div dir="ltr">Feel free to reach out to us if you need any further assistance.<br>
<br>
Your friends,<br>
The Support Team<br>
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<blockquote class="x_x_freshdesk_quote">On Sat, 8 May at 9:39 AM <span class="x_x_separator">
, Muhammad Nadeem Aslam &lt;[email-masked]&gt; wrote:
<div dir="auto" style="color:rgb(33,33,33); background-color:rgb(255,255,255)">Dears</div>
<div dir="auto" style="color:rgb(33,33,33); background-color:rgb(255,255,255)">
<br>
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<div dir="auto" style="color:rgb(33,33,33); background-color:rgb(255,255,255)">Kindly assit on below request.</div>
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<div>From: Muhammad Nadeem Aslam<br>
<b>Sent:</b> Friday, May 7, 2021 3:53:25 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Wrong item received order no. 9658911028 </div>
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<div dir="auto" style="color:rgb(33,33,33); background-color:rgb(255,255,255)">Dear Team</div>
<div dir="auto" style="color:rgb(33,33,33); background-color:rgb(255,255,255)">
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<div dir="auto" style="color:rgb(33,33,33); background-color:rgb(255,255,255)">See attached pictures I ordered purple item however I received pink and light blue item. Kindly send correct item immediately.</div>
<div dir="auto" style="color:rgb(33,33,33); background-color:rgb(255,255,255)">
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<div dir="auto" style="color:rgb(33,33,33); background-color:rgb(255,255,255)">Regards</div>
<div dir="auto" style="color:rgb(33,33,33); background-color:rgb(255,255,255)">
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<div dir="auto" style="color:rgb(33,33,33); background-color:rgb(255,255,255)">Nadeem<img id="x_x_x_01b571d2-d608-4151-ba30-1d25b9123f7c" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIxODUxMjY0OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.lFCnDQU1Eyu7zJUzzzwmUvrovp1w9FDooIL3xrPVN-I" alt="Image" style="max-width:100%">
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<div dir="auto" style="color:rgb(33,33,33); background-color:rgb(255,255,255)">Mobile <span style="font-size:12pt">0552810896<img id="x_x_x_bab7ca6c-86e1-4e63-92db-3ae2577e5fe6" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIxODUxMjY1MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.YPvOZlZmrfywGXTJxuH_4RTa9q3_0C0ApOsHEPUm1Cs" alt="Image" style="max-width:100%">
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