Subject: Ticket Assigned - Status of order 6304389528
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 09 May 2021 06:53:57 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Status of order 6304389528 Pls advise the status of this order whether processed or not as I am confused. If not processed pls tell me why. 
On the other hand the payment is not reversed and it is still deducted. 

Sent from Yahoo Mail for iPhone

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2499052