Subject: Re: Missing Shipment
From: Seeta Seeta <[email-masked]>
To: Abdulqader Ahmed <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>
Date: Mon, 7 Dec 2020 05:42:39 -0700 (MST)

case already closed. 

Thanks & Regards, 
Seeta Kunwar 

From: "Abdulqader Ahmed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Musalman" <[email-masked]> 
Sent: Monday, 7 December, 2020 17:51:45 
Subject: Re: Missing Shipment 

Hi team 

regarding below this case any update, please 

regards 
Abdulqader 

From: "Abdulqader Ahmed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Thursday, December 3, 2020 4:49:44 PM 
Subject: Missing Shipment 

Hi Team 

Problem Statement : Missing Shipment / Refund approval. 

Order Date : Nov 20, 2020 
Order ID: 6244658013 
Tracking ID : FP1121200006681 
Total Price : SAR30.00 
Concept : MAX 

Issue Description : The Customer placed the order on Nov 20, 2020, Customer placed order for 16 items but as per the customer he has only received 15 items, Under the consignment details we can see that all 16 items has been Picked up complete 

The missing item is 162347764 - - Cat Prints Long Sleeves T-shirt with Full Length Jog Pants 

Case history : The customer reached out to us on Nov 25, 2020. 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Regards, 
Abdulqader