Subject: New Reply Received - طلبيتي تاخرت
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 03 Dec 2020 17:15:35 +0000

Hi Abdulqader Mohd. Ahmed,  The customer has responded to the ticket.  طلبيتي تاخرت  Ticket comment <br>
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Dear Team, <br>
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Thank you for reaching out to Shipa delivery support team, Please note that the order is confirmed and we will arrange the delivery accordingly.<br>
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 Feel free to reach us again for any further inquiries<br>
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Best Regards<br>
<br>
Your Shipa champs
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<span class="labelnormal"><span class="labelname_sf">Nour Al-Arjan</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
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<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>3/12/2020 8:54 PM GMT+04:00<br>
<strong>To: </strong>EMP393 Lubna Shehadeh ([email-masked])<br>
<strong>Cc: </strong>[email-masked]; [email-masked]<br>
<strong>Subject: </strong>New comment - [#1777800] طلبيتي تاخرت<br>
 
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<div>There is a new comment in the ticket submitted by Yahya Hassan to HelpCPAE</div>
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Comment added by : Jessie Kathleen Go Caparas<br>
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<a href="mailto:[email-masked]" id="OWAAMFF98CBD041C84BC59796516223CC64F8" rel="noreferrer"><span style="font-family:'calibri' , sans-serif;text-decoration:none">@Shipa Delivery Support</span></a> <a href="mailto:[email-masked]" id="OWAAM2ECE34F4FDAA4149A050B4A4F9E53A1B" rel="noreferrer"> <span style="font-family:'calibri' , sans-serif;text-decoration:none">@Landmark Escalation Level 2</span></a>
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<div class="MsoNormal">Any update on this?</div>

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<div class="MsoNormal">It hasn’t been delivered since November 25.</div>

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<div class="MsoNormal">Please advise asap.</div>

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<div class="MsoNormal"><span style="font-size:10pt;font-family:'calibri light' , sans-serif">Thank you and Kind Regards,</span></div>

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<div class="MsoNormal"><span style="font-size:10pt;font-family:'calibri light' , sans-serif">Jessie Caparas</span></div>

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<div class="MsoNormal"><span style="font-size:10pt;font-family:'calibri light' , sans-serif">T: +97145172087</span></div>

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<div>From: Shipa Delivery Support ([email-masked]) &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, December 2, 2020 2:07 PM<br>
<b>To:</b> [email-masked]<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#1777800] - طلبيتي تاخرت</div>

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<div><b><i><span style="font-size:13.5pt;font-family:'verdana' , sans-serif;color:indianred">External email sender, please take precaution.</span></i></b></div>

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<div class="MsoNormal"><span style="font-size:10pt;font-family:'verdana' , sans-serif">Dear team, <br>
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Well noted and received. We will do our best to have this order delivered at the earliest convenience.<br>
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Best regards.<br>
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<span style="font-size:10pt;font-family:'verdana' , sans-serif"><span class="labelnamesf">Lubna Shehadeh</span><br>
<span class="labeltitlesf">Customer Care</span><br>
<span class="labelnormal"><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.shipa.com%2F&amp;data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C66e50307aa1444b954ac08d896aa13f0%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637425004524543005%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=sq2%2BIMqF0lWEOc8t9hPp0nJTZ%2ButmjqNHEklOd7b9Gg%3D&amp;reserved=0" rel="noreferrer"><span style="border:solid 1pt;padding:0in;text-decoration:none"><img alt="Image removed by sender." height="160" id="_x0000_i1025" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzE3MjEzMTAyMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.lX-qm5hJe85OYCqEUM5a0UW20ZydfWM4q6mgknCPHss" style="width:1.6666in;height:1.6666in" width="160"></span></a></span><br>
<strong><span style="font-family:'verdana' , sans-serif">M:</span></strong><span class="labelnormal"> 800 SHIPA</span><br>
<span class="labelnormal"><a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.shipa.com%2F&amp;data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C66e50307aa1444b954ac08d896aa13f0%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637425004524543005%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&amp;sdata=sq2%2BIMqF0lWEOc8t9hPp0nJTZ%2ButmjqNHEklOd7b9Gg%3D&amp;reserved=0" rel="noreferrer"><span style="color:#f26641;text-decoration:none">www.shipa.com</span></a> </span></span>
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<strong><span style="font-size:10pt;font-family:'verdana' , sans-serif">From: </span></strong><span style="font-size:10pt;font-family:'verdana' , sans-serif">CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong><span style="font-family:'verdana' , sans-serif">Sent: </span></strong>2/12/2020 1:48 PM GMT+04:00<br>
<strong><span style="font-family:'verdana' , sans-serif">To: </span></strong>[email-masked]<br>
<strong><span style="font-family:'verdana' , sans-serif">Cc: </span></strong>[email-masked]<br>
<strong><span style="font-family:'verdana' , sans-serif">Subject: </span></strong>Fwd: [#1777800] - </span><span style="font-size:10pt;font-family:'arial' , sans-serif">طلبيتي</span><span style="font-size:10pt;font-family:'verdana' , sans-serif"> </span><span style="font-size:10pt;font-family:'arial' , sans-serif">تاخرت</span><br>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:'-apple-system'">Hi Team,<br>
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Problem Statement: Late Delivery<br>
Order Date :Nov 23, 2020<br>
Order ID:6246041990<br>
Tracking ID:SD000526076<br>
Assistance Required: Need Urgent Delivery<br>
Issue Description: The order was shipped from our side on Nov 23, 2020   but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.<br>
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Regards,<br>
Abdulqader<br>
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<span style="font-size:1pt;font-family:'fdtktid' , serif;color:white">1777800:1125156</span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1777800