Subject: Ticket Assigned - Conversation with السلام عليكم
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 30 Nov 2020 04:25:42 +0000

Hi Abdulqader Mohd. Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with السلام عليكم السلام عليكم                    Bot:  Hi again! Bot:  Please enter your name Customer:  السلام عليكم Bot:  Hi السلام عليكم ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:05 PM, 28th Nov                   Yazid                   مرحبا معك يزيد يسرني أن أساعدك.           02:07 PM, 28th Nov                     السلام عليكم                    السلام، عليكم           02:08 PM, 28th Nov                     السلام عليكم                    كان عندي طلب استرجاع والمندوب اخد تلقطعة وبعدمي تم الغاء الطلب           02:08 PM, 28th Nov                     السلام عليكم                    ولم يتم استرجاع المبلغ           02:08 PM, 28th Nov                   Yazid                   ممكن تزويدنا برقم الطلب           02:09 PM, 28th Nov                   Yazid                   هل مازلت معنا           02:10 PM, 28th Nov                     السلام عليكم                    ٦٢٣٩٩٥٢٦٣٢           02:10 PM, 28th Nov                   Yazid                   لحظات من فضلك           02:12 PM, 28th Nov                   Yazid                   طلب الإرجاع قد تم الغائه           02:15 PM, 28th Nov                     السلام عليكم                    انا ملغتش           02:15 PM, 28th Nov                   Yazid                   وقد تم التوصيل كامل           02:15 PM, 28th Nov                     السلام عليكم                    محصلش           02:15 PM, 28th Nov                     السلام عليكم                    القطعة عندكم           02:16 PM, 28th Nov                   Yazid                   يرجى تزويدنا بقليل من الوقت للتأكد           02:17 PM, 28th Nov                     السلام عليكم                    اتفضل           02:18 PM, 28th Nov                   Yazid                   لقد أرسلنا استفسارك إلى الفريق المعني و سيتواصل معك أحد زملائنا في أسرع وقت ممكن لمساعدتك في حل هذه المشكلة           02:20 PM, 28th Nov                     السلام عليكم                    لوك           02:20 PM, 28th Nov                   Yazid                   هل لديك اي ستفسار اخر           02:20 PM, 28th Nov                     السلام عليكم                    شكرا           02:20 PM, 28th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1773928