Subject: Ticket Assigned - Conversation with wasim
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 25 Nov 2020 02:30:05 +0000

Hi Abdulqader Mohd. Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with wasim wasim                    Bot:  Hi again! Bot:  Please enter your name Customer:  wasim Bot:  Hi Wasim ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6243415148 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            10:17 PM, 21st Nov                   Ahmed                   Hi, My name is Ahmed How may I help you?            10:20 PM, 21st Nov                     wasim                    Sir i want reschedule my order           10:21 PM, 21st Nov                     wasim                    Between 8AM to 7PM           10:22 PM, 21st Nov                     wasim                    Beacause yesterday delivery agent come very late in night at 1AM           10:23 PM, 21st Nov                     wasim                    6243415148           10:23 PM, 21st Nov                     wasim                    6243430259           10:24 PM, 21st Nov                     wasim                    6244236486           10:24 PM, 21st Nov                     wasim                    6244869423           10:24 PM, 21st Nov                     wasim                    6244560549           10:25 PM, 21st Nov                   Ahmed                   we are sorry for inconvenience that you faced  , please be assure I'm going to contact with courier team and they will call you to schedule           10:25 PM, 21st Nov                   Ahmed                   you have 5 orders?           10:26 PM, 21st Nov                     wasim                    Yes           10:26 PM, 21st Nov                   Ahmed                   could you please provide me your phone number and full address           10:27 PM, 21st Nov                     wasim                    0543856933           10:27 PM, 21st Nov                     wasim                    6432 Alkhansa Alkhuzama riyadh           10:27 PM, 21st Nov                     wasim                    7432 Alkhansa Al khuzama Riyadh           10:29 PM, 21st Nov                   Ahmed                   7432  or 6432           10:30 PM, 21st Nov                     wasim                    7432           10:31 PM, 21st Nov                   Ahmed                   ok be assure im going to udpate your information to courier team and they will contact with you agian           10:32 PM, 21st Nov                   Ahmed                   Is there anything else I can help you with?            10:32 PM, 21st Nov                     wasim                    Yes i sure           10:33 PM, 21st Nov                   Ahmed                   Is there anything else I can help you with?            10:34 PM, 21st Nov                     wasim                    Please do the needful           10:34 PM, 21st Nov                   Ahmed                   Is there anything else I can help you with?            10:35 PM, 21st Nov                   Ahmed                   It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           10:37 PM, 21st Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1729267