Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 25 Nov 2020 02:30:04 +0000

Hi Abdulqader Mohd. Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi again! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Qatar Bot:  Please enter your order number to continue Customer:  4515705366 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  Yes Bot:  Happy to help. Customer:  No Bot:  Oops! Couldn't get that, am a new bot in town and learning with time.  You can try rephrasing your question. Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Qatar Bot:  Please enter your order number to continue Customer:  4515705366 Bot:   Your order status is  : Placed   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            09:26 PM, 21st Nov                     hi                    Ok           09:26 PM, 21st Nov                     hi                    Is my order confirmed or not?           09:28 PM, 21st Nov                     hi                    Order no. 4515705366           09:28 PM, 21st Nov                   Ahmed                   Hi, My name is Ahmed  How may I help you?            09:33 PM, 21st Nov                     hi                    Is my order confirmed or not? Order no. 4515705366           09:33 PM, 21st Nov                   Ahmed                   May I request you to please stay on-hold while I retrieve the information.           09:35 PM, 21st Nov                     hi                    Okay           09:35 PM, 21st Nov                     hi                    ?           09:39 PM, 21st Nov                   Ahmed                   Thank you for holding up , please be assure one of our team will call you for your order and they will confirm it and deliver to you           09:40 PM, 21st Nov                     hi                    Okay but the order i placed after this one is delivered but this one is still not delivered           09:41 PM, 21st Nov                     hi                    Any updates or information of order? How many more days will it take to be delivered?           09:42 PM, 21st Nov                     hi                    77301933 is the phone number i placed order through           09:44 PM, 21st Nov                   Ahmed                   once the infomation update the courier team will contact with you to deliver the order           09:44 PM, 21st Nov                     hi                    Okay so my order is confirmed right?           09:45 PM, 21st Nov                   Ahmed                   not yet our team will call you and they will confirm and they deliver  the order as soon as  possible           09:48 PM, 21st Nov                   Ahmed                   is this your phone number 03206500750           09:48 PM, 21st Nov                     hi                    No           09:48 PM, 21st Nov                     hi                    77301933 is my phone number           09:49 PM, 21st Nov                     hi                    Order is placed in qatar           09:49 PM, 21st Nov                   Ahmed                   ok we will update your phone number to our team please wait for calling           09:50 PM, 21st Nov                     hi                    Okay           09:50 PM, 21st Nov                   Ahmed                   Is there anything else I can help you with?            09:53 PM, 21st Nov                     hi                    Have u updated my phone number?           09:53 PM, 21st Nov                     hi                    And till when will i recieve a confirmation call?           09:54 PM, 21st Nov                   Ahmed                   they will call you within 24 to 48 hours           09:57 PM, 21st Nov                     hi                    Okay thanks!           09:57 PM, 21st Nov                   Ahmed                   It was a pleasure to assist you. Thank you for shopping with us.   have a wonderful day.           09:59 PM, 21st Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1729083