Subject: New Reply Received - Return of order
From: Lifestyle <[email-masked]>
To: [email-masked]
Date: Tue, 24 Nov 2020 07:58:13 +0000

Hi Abdulqader Mohd. Ahmed,  The customer has responded to the ticket.  Return of order  Ticket comment <div dir="auto">Then please make sure that my other order gets delivered because it is showing undelivered and I am afraid it gets returned also,<br><br><div>Nermine El Araby</div>
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<div>On Tue, 24 Nov 2020, 8:32 am Lifestyle, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Nerm ,<br><br>Thank you for reaching out to us.<br><br>We are truly sorry to hear that your order 9615747409 has been returned back to our warehouse by the courier. We have now forwarded your concern to the courier team and they are closely working on this.<br><br>We have initiated a refund for this order. It would take around 4-15 days to reflect in your account.<br><br>We understand you are anxious to get this product as soon as possible. However, the refund has now been processed and is not with us now so we would recommend to place the order again using a suitable mode of payment. We'll make sure you get your items this time.<br><br>Again, please accept our sincere apologies for this.<br><br>Your friends,<br>The Support Team<br>
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Attachments :
1. <a href='http://helpae.lifestyleshops.com/helpdesk/attachments/2043169028332'>Screenshot_20201124-095629_Lifestyle.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1273661