Subject: payfort
From: Ala Hamood <[email-masked]>
To: Abdulqader Ahmed <[email-masked]>
Date: Mon, 21 Sep 2020 03:42:28 -0700 (MST)

With reference to order # [ callto:6490421253 | 6490421253 ] 
RMA: 24053409 

As per hybris the refund has been done on 09 Aug 2020 . (Manually refunded by payfort). But customer claiming that he did not received the refund yet. 
Kindly check and update us with the refund status and the transaction ID. 

Thank you for your help.