Subject: Ticket Assigned - Conversation with Sara
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 22 Apr 2023 11:47:27 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sara Sara                    [email-masked]           03:24 PM, 22nd Apr                     Sara                    Hi, May I know the exact color of this blanket ?https://www.centrepointstores.com/ae/en/Baby-%26-Moms/Nursery/Blankets-%26-Swaddles/Blankets-%26-Throws/BABYSHOP-Juniors-Glitter-Print-Velboa-Raschel-Blanket---75x100-cms/p/165122469  And do you have the same blanket available online in this green color? I came across a green color of the same blanket yesterday at City Centre Al Zahia, Sharjah branch. But due to the Eid rush, I couldn't purchase at the time.           03:24 PM, 22nd Apr                   Abdulqader                    Hi Sara, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           03:26 PM, 22nd Apr                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           03:26 PM, 22nd Apr                     Sara                    Ok thank you           03:27 PM, 22nd Apr                   Abdulqader                   The exact color is not mentioned on the website but We have forwarded your query to the concerned team to check the item.           03:28 PM, 22nd Apr                     Sara                    If I could get the green color of that item, it would be great... as I came across several of them in the Al Zahia centrepoint store.           03:30 PM, 22nd Apr                   Abdulqader                   This item only single color           03:31 PM, 22nd Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           03:32 PM, 22nd Apr                   Abdulqader                   لقد قمنا بالتحقق بطلبك أن طلبك قد خرج للتوصيل بتاريخ 23-04-2023 وسيتم التواصل معك على +96560737731+. نأمل أن يتم توصيله لك بأسرع وقت ممكن.           03:33 PM, 22nd Apr                     Sara                    No green color available in store for the same blanket model?           03:33 PM, 22nd Apr                   Abdulqader                   Kindly ignore the previous message           03:33 PM, 22nd Apr                   Abdulqader                   Please provide us the link of the item           03:34 PM, 22nd Apr                     Sara                    No worries           03:34 PM, 22nd Apr                     Sara                    https://www.centrepointstores.com/ae/en/Baby-%26-Moms/Nursery/Blankets-%26-Swaddles/Blankets-%26-Throws/BABYSHOP-Juniors-Glitter-Print-Velboa-Raschel-Blanket---75x100-cms/p/165122469           03:34 PM, 22nd Apr                   Abdulqader                   Please allow me to check the item in the store           03:35 PM, 22nd Apr                     Sara                    please do check , i came across green color of this blanket model in the Al Zahia store           03:39 PM, 22nd Apr                   Abdulqader                   Unfortunately, after checking the item is out of stock in the store.           03:41 PM, 22nd Apr                     Sara                    oh ok, thank you           03:41 PM, 22nd Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           03:44 PM, 22nd Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           03:47 PM, 22nd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6139627