Subject: Ticket Assigned - Conversation with pizo1113y
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 22 Apr 2023 11:19:18 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with pizo1113y pizo1113y                    [email-masked]           03:09 PM, 22nd Apr                     pizo1113y                    order number is 8428039269  hi good day i want to return some of my orders           03:09 PM, 22nd Apr                   Abdulqader                    Hi YOUSEF , Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           03:10 PM, 22nd Apr                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           03:10 PM, 22nd Apr                     pizo1113y                    can i bring near brance or u will send someone to pick it up           03:10 PM, 22nd Apr                   Abdulqader                   We would like to inform you that you can only return your products to any store within 14 days from receiving the order and use your refund to place a new order. Please make sure you have the order invoice with you as it's needed in the store.           03:11 PM, 22nd Apr                   Abdulqader                   If you would like us to create a return request on your behalf, we kindly ask you to provide us with the names of the products as they are on the site so that we can assist you accordingly.           03:11 PM, 22nd Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           03:13 PM, 22nd Apr                     pizo1113y                    what i need to show if i change in store           03:14 PM, 22nd Apr                   Abdulqader                   Please know that in order to exchange the item, you can return your Splash, Babyshop, Shoe Mart or Lifestyle product to a Centrepoint store, and use your cash refund or Credit Note to buy similar or new product right away.           03:14 PM, 22nd Apr                   Abdulqader                   However, please know that the price of the item may vary in store because of promotional offers running on website. So, you might have to pay the difference of the item you pick and the credit note.           03:15 PM, 22nd Apr                     pizo1113y                    ok thank u so mauch           03:15 PM, 22nd Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           03:16 PM, 22nd Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           03:19 PM, 22nd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6139545