Subject: Ticket Assigned - Delivery
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sat, 22 Apr 2023 06:28:07 +0000 (UTC)

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Delivery Dear Splash, 

Order No. :7828058504

i had made an order online was expecting that ill be able to pick it up as soon as possible in the order page it was showing it will be delivered by 22nd of April, 

i had made a call to your call center on " 80001271 " and as per the agent she confirmed it will be delivered to the store for pick up either 22nd o even on 21 of April. 

Today i have called the same call center " 80001271" another agent answred and she has said it will not be delivered to store to pickup not today neither tomorrow as delivery company are not working today.

I told the agent im in hurry i want to cancel the order and go pick it up from another branch she advised ill not be able to cancel as its already with the delivery company ! ! 

how it was picked up by delivery company and there are closed already as per her confirmation.

This was the worst experience i had from an online delivery prospective as i thought maybe this will be faster when i got shocked that all the information about delivery are no as promised during the time of making the order ! https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6136627