Subject: Ticket Assigned - Conversation with umaliridha.0911
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 21 Apr 2023 14:15:09 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with umaliridha.0911 umaliridha.0911                    [email-masked]           06:00 PM, 21st Apr                     umaliridha.0911                    When the order#7828117067 will be delivered?           06:00 PM, 21st Apr                   Abdulqader                    Hi Sadiqqa, Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           06:01 PM, 21st Apr                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:01 PM, 21st Apr                   Abdulqader                   We have checked and we would like to inform you that the following order number: (7828117067 ) was placed on 21-04-2023.Please note the expected delivery date on 22-04-2023           06:02 PM, 21st Apr                     umaliridha.0911                    Is it possible to visit one of the branches to take it?           06:04 PM, 21st Apr                     umaliridha.0911                    Today           06:04 PM, 21st Apr                     umaliridha.0911                    The nearest branch for us is Isa Town Seef mall           06:04 PM, 21st Apr                   Abdulqader                   we are sorry to inform you that as per our policy we won't be able to change your delivery mode once the order has been placed successfully.           06:05 PM, 21st Apr                     umaliridha.0911                    Is it possible to cancel it?           06:06 PM, 21st Apr                   Abdulqader                   Yes i can cancel the order at this moment           06:07 PM, 21st Apr                     umaliridha.0911                    What about the refund?           06:07 PM, 21st Apr                     umaliridha.0911                    I paid by visa           06:07 PM, 21st Apr                   Abdulqader                   the amount you paid online will be refunded back to your original payment method within 7-14 working days.           06:08 PM, 21st Apr                     umaliridha.0911                    Ok           06:08 PM, 21st Apr                   Abdulqader                   Please confirm shall i cancel the order           06:08 PM, 21st Apr                     umaliridha.0911                    Cancel it           06:08 PM, 21st Apr                     umaliridha.0911                    Yes           06:09 PM, 21st Apr                   Abdulqader                   Kindly note your order is under process to cancel the order please wait 1-2 hours           06:10 PM, 21st Apr                     umaliridha.0911                    Ok           06:11 PM, 21st Apr                     umaliridha.0911                    Thank you           06:11 PM, 21st Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           06:12 PM, 21st Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           06:14 PM, 21st Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6137295