Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 21 Apr 2023 13:36:52 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    [email-masked]           05:24 PM, 21st Apr                     User                    I did not receive my order which I suppose to receive on 20 of April .I would like to know the reason. My order number is 8427628534           05:24 PM, 21st Apr                   Abdulqader                    Hi Niginabonu, Good Evening. Thank you for contacting SPLASH. My name is Kader. I will be happy to assist you.           05:25 PM, 21st Apr                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           05:25 PM, 21st Apr                   Abdulqader                   We sincerely apologize for any inconvenience caused,           05:26 PM, 21st Apr                   Abdulqader                   Please provide us with your full contact number and address  (house number - street name - neighborhood - city)           05:26 PM, 21st Apr                     User                    Contact number is ‪+965 9445 9635‬           05:29 PM, 21st Apr                     User                    Sabah Al Salem block 3, street 306, building 40, apartment 28.           05:30 PM, 21st Apr                   Abdulqader                   Please accept our sincere apologies for this unexpected delay.Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           05:31 PM, 21st Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           05:32 PM, 21st Apr                     User                    Is it possible to receive it today? I need it urgently           05:32 PM, 21st Apr                   Abdulqader                   We will contact the courier team and we will update you by your email.           05:33 PM, 21st Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           05:34 PM, 21st Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with SPLASH  Have a wonderful day.           05:36 PM, 21st Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6137185