Subject: Ticket Assigned - Conversation with Quenny A Butas
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 21 Apr 2023 13:18:57 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Quenny A Butas Quenny A Butas                    [email-masked]           05:11 PM, 21st Apr                     Quenny A Butas                    I want to exchange an item. I ordered a green dress (medium size) and I want it to be exchanged to small size.           05:11 PM, 21st Apr                   Abdulqader                    Hi Quenny , Good Evening. Thank you for contacting SPLASH. My name is Kader. I will be happy to assist you.           05:14 PM, 21st Apr                   Abdulqader                   Please know that in order to exchange the item, you can return your Splash, Babyshop, Shoe Mart or Lifestyle product to a Centrepoint store, and use your cash refund or Credit Note to buy similar or new product right away.           05:14 PM, 21st Apr                   Abdulqader                   However, please know that the price of the item may vary in store because of promotional offers running on website. So, you might have to pay the difference of the item you pick and the credit note.           05:14 PM, 21st Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           05:15 PM, 21st Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with SPLASH  Have a wonderful day.           05:18 PM, 21st Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6137157