Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 21 Apr 2023 13:13:12 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    [email-masked]           05:00 PM, 21st Apr                     User                    Excuse me it has been 3 days since u took from me the returned items and i didn’t get my refund back and no one is giving me a clear reply and everytime i talk to someone he tells me a different thing. That’s alot for real i just want my refund back please. That’s a realy provocative customer service           05:00 PM, 21st Apr                   Abdulqader                    Hi Mahmoud, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           05:04 PM, 21st Apr                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           05:07 PM, 21st Apr                   Abdulqader                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.           05:08 PM, 21st Apr                   Abdulqader                   Once we receive the product at our warehouse, after we verify your return, we will process your refund.           05:08 PM, 21st Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           05:10 PM, 21st Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           05:12 PM, 21st Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6137146