Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 21 Apr 2023 12:40:28 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    [email-masked]           04:07 PM, 21st Apr                     User                    9417121106           04:07 PM, 21st Apr                     User                    Can I get my refund on my shukran card?           04:08 PM, 21st Apr                     User                    Oh I’m sorry! My order number was 9424545004           04:10 PM, 21st Apr                   Abdulqader                    Hi Yasmin , Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           04:14 PM, 21st Apr                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           04:17 PM, 21st Apr                   Abdulqader                   We are truly sorry for the inconvenience caused to you.           04:20 PM, 21st Apr                   Abdulqader                   Please note that we do not have the service of transferring My credit money to another account at the moment.           04:20 PM, 21st Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           04:23 PM, 21st Apr                     User                    So any there way in which I can get my refund?           04:25 PM, 21st Apr                     User                    Other way *           04:25 PM, 21st Apr                   Abdulqader                   We are truly sorry we cannot transfer the money           04:27 PM, 21st Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           04:30 PM, 21st Apr                     User                    So can I get the product back because now I lost my money and I l’m supposed to! Although when I requested a return for the order I read that my refund will return on my shukran card as points !!!           04:31 PM, 21st Apr                   Abdulqader                   Please note that the amount for this order  9424545004 will be refunded to shukran pay in app           04:36 PM, 21st Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           04:38 PM, 21st Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           04:40 PM, 21st Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6137064