Subject: Ticket Assigned - Conversation with Kai Rostrata
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 21 Apr 2023 12:28:23 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Kai Rostrata Kai Rostrata                    [email-masked]           04:12 PM, 21st Apr                     Kai Rostrata                    Hello good afternoon. My name is Carmen. I ordered yesterday April 20 morning and the pickup collection date is Apr 23. Is it possible to expedite the processing so i can collect in Sahara Centre Al Nahda Sharjah tomorrow Apr 22? It is because i need the items early morning of the next day. I hope you can expedite for tomorrow. I can pick up even on the night before the shop closes. Thank you so much for your understanding.   Order # 9427968658 Order date: 20 Apr 2023 Order total: 106 aed  -Ma Carmen Rostrata 0502147141 [email-masked]           04:12 PM, 21st Apr                   Abdulqader                    Hi Ma Carmen, Good Evening. Thank you for contacting SPLASH . My name is Kader. I will be happy to assist you.           04:15 PM, 21st Apr                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           04:18 PM, 21st Apr                   Abdulqader                   We are truly sorry for the inconvenience caused to you. We have checked and we would like to inform you that the following order number: 9427968658was placed on Apr 20, 2023 Please note the estimated date to pick up the order is Apr 23, 2023. You’ll receive an SMS and an email when your order is ready for collection.           04:21 PM, 21st Apr                   Abdulqader                   Accept our apologies, as we cannot specify a specific time for receiving orders because the time is determined by the store team according to its availability.           04:23 PM, 21st Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           04:25 PM, 21st Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with SPLASH  Have a wonderful day.           04:28 PM, 21st Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6137024