Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 18 Apr 2023 15:36:42 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                             06:30 PM, 18th Apr                     User                    Its mentioned delivery yesterday           06:30 PM, 18th Apr                     User                    but till now i did not receive           06:30 PM, 18th Apr                     User                    Any update?           06:31 PM, 18th Apr                   Abdulqader                    Hi Pamela , Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           07:26 PM, 18th Apr                     User                    Any update about mu order? Its mentioned delivery 17 april monday, now its tuesday           07:27 PM, 18th Apr                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           07:28 PM, 18th Apr                     User                             07:28 PM, 18th Apr                     User                    Ok           07:28 PM, 18th Apr                   Abdulqader                   We are truly sorry for that as we can see that your order takes more than usual to be delivered to you However would you please confirm your contact number:+971543459534           07:28 PM, 18th Apr                     User                    Yes this is my number           07:29 PM, 18th Apr                   Abdulqader                   Please accept our sincere apologies for this unexpected delay.Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            07:30 PM, 18th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           07:33 PM, 18th Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           07:36 PM, 18th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6108913