Subject: Ticket Assigned - Late collection
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 17 Apr 2023 12:31:01 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Late collection User                    Hello           03:44 PM, 17th Apr                     User                    Im sorry for the late response           03:44 PM, 17th Apr                     User                    Attached photo for the order #           03:45 PM, 17th Apr                   Abdulqader                    Hi Krizle , Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           04:15 PM, 17th Apr                   Abdulqader                   Is this contact number correct +971563783975?             04:15 PM, 17th Apr                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           04:18 PM, 17th Apr                     User                    Yes           04:18 PM, 17th Apr                     User                    Hello           04:19 PM, 17th Apr                     User                    Please let me know           04:19 PM, 17th Apr                     User                    When will your pick up team will pick up the return item           04:19 PM, 17th Apr                     User                    Awaiting your soonest response           04:20 PM, 17th Apr                   Abdulqader                   Please accept our sincere apologies for this unexpected delay.Please be assured that now we will escalate your concern to our delivery team and we will ask them to pick up the order as early as possible.           04:21 PM, 17th Apr                     User                    Please give me a tentative date when they will pick up the item           04:22 PM, 17th Apr                     User                    Please note that they can pick up the item by 4pm onwards           04:22 PM, 17th Apr                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. Please note that we will contact you through your email once we get any updates           04:25 PM, 17th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           04:27 PM, 17th Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           04:30 PM, 17th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6095082