Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 16 Apr 2023 15:57:50 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           07:42 PM, 16th Apr                     User                    i want to cancel my last placed order           07:42 PM, 16th Apr                   Abdulqader                   May I know your name, please?           07:42 PM, 16th Apr                   Abdulqader                   Could you please share your order number so that I can assist you further?           07:42 PM, 16th Apr                     User                    Manish Agrawal           07:43 PM, 16th Apr                   Abdulqader                    Hi Manish , Good Evening. Thank you for contacting Babyshop. My name is Kader. I will be happy to assist you.           07:45 PM, 16th Apr                     User                    Thank you for your order. Order 9427081073 for Juniors Twist Car Wheel Toy  -...  for AED  93.0 is confirmed.           07:45 PM, 16th Apr                     User                    I want t cancel this           07:45 PM, 16th Apr                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           07:46 PM, 16th Apr                     User                    sure           07:46 PM, 16th Apr                   Abdulqader                   Unfortunately, we won't be able to cancel your order at the moment .However, we would request you to not accept the delivery of your order.           07:46 PM, 16th Apr                   Abdulqader                   Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           07:47 PM, 16th Apr                     User                    N how I will be process with the refund           07:47 PM, 16th Apr                     User                    n Few times they just leave t order outside house n leave           07:49 PM, 16th Apr                   Abdulqader                   Once the order will return back to warehouse we will process the refund for the same as soon as possible.           07:49 PM, 16th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           07:52 PM, 16th Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Babyshop  Have a wonderful day.           07:57 PM, 16th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6085107