Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 16 Apr 2023 14:26:35 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           05:55 PM, 16th Apr                     User                    What iscthe status of Order # 9419667772 return and refund?           05:56 PM, 16th Apr                     User                    ??           05:58 PM, 16th Apr                   Abdulqader                    Hi Nahla , Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           06:15 PM, 16th Apr                   Abdulqader                   We are truly sorry for the inconvenience caused to you.           06:16 PM, 16th Apr                   Abdulqader                   We would like to inform you that we have processed the refund of amount (AED 27.46) on (4/7/23) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           06:16 PM, 16th Apr                     User                    I received this msg on April 7 and till now not processed not collected, I was informed within 5-7 days today is 16           06:17 PM, 16th Apr                   Abdulqader                   It takes 7 to 14 working days for the amount to appear in your account, according to your bank's procedures           06:20 PM, 16th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           06:22 PM, 16th Apr                     User                    Thank you           06:23 PM, 16th Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           06:26 PM, 16th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6084718