Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 16 Apr 2023 12:48:23 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I want to cancel my order.... order number is8426915976           04:20 PM, 16th Apr                     User                    Could you please help me with this           04:20 PM, 16th Apr                     User                    Hello there           04:30 PM, 16th Apr                   Abdulqader                    Hi Ashna , Good Evening. Thank you for contacting SPLASH. My name is Kader. I will be happy to assist you.           04:41 PM, 16th Apr                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           04:41 PM, 16th Apr                   Abdulqader                   Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.           04:44 PM, 16th Apr                   Abdulqader                   Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           04:44 PM, 16th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           04:46 PM, 16th Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with SPLASH  Have a wonderful day.           04:48 PM, 16th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6083782