Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 16 Apr 2023 11:56:18 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hey           03:25 PM, 16th Apr                     User                    My name is Dennis Omamo           03:25 PM, 16th Apr                     User                    My phone number is 97430967327           03:25 PM, 16th Apr                     User                    I need help to know when I will get my refund for the item I ordered and returned online           03:26 PM, 16th Apr                     User                    it's been days since the item was collected from me.           03:26 PM, 16th Apr                     User                    That is the order number and the item I returned to your shop.           03:27 PM, 16th Apr                     User                    Kindly advice when I will get my refund back           03:27 PM, 16th Apr                   Abdulqader                    Hi Dennis , Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           03:36 PM, 16th Apr                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           03:38 PM, 16th Apr                   Abdulqader                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.           03:42 PM, 16th Apr                   Abdulqader                   Once the refund is processed the amount you paid online will be refunded back .           03:45 PM, 16th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           03:48 PM, 16th Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           03:52 PM, 16th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6083149