Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 16 Apr 2023 11:54:04 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           03:16 PM, 16th Apr                     User                    Still haven't see any update or call from the delivery agent           03:17 PM, 16th Apr                     User                    The situation is same since yesterday morning           03:17 PM, 16th Apr                     User                    I seriously doubt that the package is out for delivery yet           03:17 PM, 16th Apr                     User                    9426552855           03:19 PM, 16th Apr                     User                    9426555208           03:19 PM, 16th Apr                     User                    9426563997           03:19 PM, 16th Apr                   Abdulqader                    Hi Sreepriya, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           03:35 PM, 16th Apr                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           03:37 PM, 16th Apr                   Abdulqader                   Is this contact number correct +971552086485?             03:38 PM, 16th Apr                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           03:40 PM, 16th Apr                     User                    Yes           03:42 PM, 16th Apr                     User                    Number is correct           03:43 PM, 16th Apr                   Abdulqader                   Please accept our sincere apologies for this unexpected delay.Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           03:46 PM, 16th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           03:49 PM, 16th Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           03:52 PM, 16th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6083121