Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 15 Apr 2023 16:16:45 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Good evening, I hope you’re doing well,  I have replaced an order 3 times by mistake, because my bank wasn’t processing it, but it seems it did. If you can please cancel these 3 order numbers as they are the same order, Oder number1 9426812223, order number 2, 9426815482, order number 3 9426815527,  I hope you guys can resolve this issue before it deducts from my bank! Thank you           07:53 PM, 15th Apr                     User                    I cannot cancel it from my side because I’ve login as a guest           07:54 PM, 15th Apr                   Abdulqader                    Hi Shamsa, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           08:09 PM, 15th Apr                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           08:10 PM, 15th Apr                   Abdulqader                   We are truly sorry for the inconvenience caused to you. As we can see your order is on validation to verify the payment, it will be confirmed/cancelled within 1-2 hours if you did not confirm the transaction from your end           08:11 PM, 15th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           08:13 PM, 15th Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           08:16 PM, 15th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6074466