Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 15 Apr 2023 15:36:31 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hii           07:21 PM, 15th Apr                     User                    I have recently Order and wanted to change the size           07:21 PM, 15th Apr                   Abdulqader                   May I know your name, please?           07:24 PM, 15th Apr                   Abdulqader                   Could you please share your order number so that I can assist you further?           07:24 PM, 15th Apr                     User                    Helloo           07:24 PM, 15th Apr                     User                    yes           07:25 PM, 15th Apr                     User                    9426806107           07:25 PM, 15th Apr                     User                    Mohammed Tariq           07:25 PM, 15th Apr                     User                    You there ?           07:27 PM, 15th Apr                   Abdulqader                    Hi Mohammed , Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           07:27 PM, 15th Apr                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           07:27 PM, 15th Apr                     User                    Suree           07:27 PM, 15th Apr                     User                    I have seen Size 42 available           07:27 PM, 15th Apr                     User                    but instead of 42 i have ordered 44           07:28 PM, 15th Apr                   Abdulqader                   We are truly sorry we can not make any changes to the order once the order is confirmed.           07:29 PM, 15th Apr                     User                    can i exchange it on store ?           07:30 PM, 15th Apr                     User                    the size ?           07:30 PM, 15th Apr                   Abdulqader                   Please know that in order to exchange the item, you can return your Splash, Babyshop, Shoe Mart or Lifestyle product to a Centrepoint store, and use your cash refund or Credit Note to buy similar or new product right away.           07:30 PM, 15th Apr                   Abdulqader                   However, please know that the price of the item may vary in store because of promotional offers running on website. So, you might have to pay the difference of the item you pick and the credit note.           07:30 PM, 15th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           07:33 PM, 15th Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           07:36 PM, 15th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6074313