Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 15 Apr 2023 15:27:20 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           07:14 PM, 15th Apr                     User                    Anybody here?           07:14 PM, 15th Apr                   Abdulqader                   May I know your name, please?           07:14 PM, 15th Apr                     User                    Hi. My name is Hussain Zia           07:14 PM, 15th Apr                   Abdulqader                    Hi Hussain , Good Evening. Thank you for contacting Splash. My name is Kader. I will be happy to assist you.           07:15 PM, 15th Apr                     User                    My shukran balance on Splash app is less than the actual balance that i have on Shukran  app.           07:16 PM, 15th Apr                     User                    Sure Mr Kader           07:16 PM, 15th Apr                     User                    Can u please help me with that?           07:16 PM, 15th Apr                   Abdulqader                   Kindly share your registered email ID for further assistance.           07:16 PM, 15th Apr                     User                    [email-masked]           07:17 PM, 15th Apr                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           07:18 PM, 15th Apr                     User                    Sure           07:19 PM, 15th Apr                     User                    But wait a moment           07:19 PM, 15th Apr                     User                    I just noted that now the balance is same           07:19 PM, 15th Apr                     User                    Probably it took some time to update on Shukran app           07:19 PM, 15th Apr                     User                    I think. It's alright now Mr. Kader.           07:21 PM, 15th Apr                     User                    I got it           07:21 PM, 15th Apr                     User                    It's fine now           07:21 PM, 15th Apr                     User                    Thank you!           07:21 PM, 15th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           07:24 PM, 15th Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Splash  Have a wonderful day.           07:27 PM, 15th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6074283