Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 15 Apr 2023 15:12:56 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello. We placed an order.           06:53 PM, 15th Apr                     User                    Yesterday for curtains.           06:53 PM, 15th Apr                     User                    8426540517           06:54 PM, 15th Apr                     User                    We waited all day for the driver. He just arrived and said he forgot the order.           06:54 PM, 15th Apr                     User                    Then we had a message to say that we were not here for delivery.           06:54 PM, 15th Apr                     User                    That is not acceptable.           06:55 PM, 15th Apr                   Abdulqader                    Hi Dean , Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           07:00 PM, 15th Apr                   Abdulqader                   Is this contact number correct +96590957796?             07:00 PM, 15th Apr                     User                    Hello. Yes correct.           07:02 PM, 15th Apr                   Abdulqader                   Please accept our sincere apologies for this unexpected delay.Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.           07:03 PM, 15th Apr                     User                    I would appreciate if it was today. We waited at home this afternoon as it said it was out for delivery. I am at work tomorrow. Thank you.           07:04 PM, 15th Apr                   Abdulqader                   We will do our best to arrange the delivery today.           07:05 PM, 15th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           07:07 PM, 15th Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           07:12 PM, 15th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6074240