Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 15 Apr 2023 14:08:45 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           05:02 PM, 15th Apr                     User                    I want to place an order           05:02 PM, 15th Apr                     User                    But I don't want wait until Wednesday to collect it, is there a way to have it today           05:03 PM, 15th Apr                     User                    If it is available at the store i can go and buy it           05:04 PM, 15th Apr                     User                    This is what I am looking for           05:05 PM, 15th Apr                     User                    I am at Seeb           05:07 PM, 15th Apr                     User                    What is the nearest store I can buy it from           05:07 PM, 15th Apr                   Abdulqader                   May I know your name, please?           05:31 PM, 15th Apr                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           05:34 PM, 15th Apr                     User                    Hamam           05:38 PM, 15th Apr                     User                    Sorry I wasn't connected           05:38 PM, 15th Apr                   Abdulqader                    Hi Hamam, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           05:40 PM, 15th Apr                     User                    Nice to speak to you kader           05:40 PM, 15th Apr                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           05:41 PM, 15th Apr                     User                    Ok           05:41 PM, 15th Apr                   Abdulqader                   Kindly confirm the size           05:43 PM, 15th Apr                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           05:46 PM, 15th Apr                     User                    44 UK           05:46 PM, 15th Apr                   Abdulqader                   We request you to please allow us more time.           05:49 PM, 15th Apr                     User                    Ok           05:49 PM, 15th Apr                   Abdulqader                   Unfortunately, We have checked and we would like to inform you that the item is out of stock in the store           05:54 PM, 15th Apr                     User                    So if I order it online when it will arrive to Muscat city center branch?           05:57 PM, 15th Apr                   Abdulqader                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 3 - 4 working days           05:58 PM, 15th Apr                     User                    So from which store they will bring it ?           05:59 PM, 15th Apr                   Abdulqader                   We truly sorry we don't have information regarding that.           06:01 PM, 15th Apr                     User                    OK thanks           06:01 PM, 15th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           06:03 PM, 15th Apr                     User                    No thanks           06:05 PM, 15th Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           06:08 PM, 15th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6073904