Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 15 Apr 2023 14:03:59 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    I need to know when my order will be ready           05:16 PM, 15th Apr                     User                    Hi           05:27 PM, 15th Apr                     User                    hi           05:27 PM, 15th Apr                     User                    hi           05:27 PM, 15th Apr                     User                    Hi           05:28 PM, 15th Apr                   Abdulqader                   May I know your name, please?           05:38 PM, 15th Apr                     User                    Younes dghoughi           05:39 PM, 15th Apr                   Abdulqader                    Hi Younes , Good Evening. Thank you for contacting Max. My name is Kader. I will be happy to assist you.           05:42 PM, 15th Apr                   Abdulqader                   Could you please share your order number so that I can assist you further?           05:45 PM, 15th Apr                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           05:49 PM, 15th Apr                     User                    # 8426444032           05:51 PM, 15th Apr                   Abdulqader                   Your order ID 8426444032 is now ready for collection. Kindly make sure to have your ID or Passport, during the pickup.           05:53 PM, 15th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           05:55 PM, 15th Apr                     User                    Okay another thing can I change some of the items their is it okay right           05:57 PM, 15th Apr                   Abdulqader                   Please know that in order to exchange the item, you can return your Max  product to a Max store, and use your cash refund or Credit Note to buy similar or new product right away.           05:59 PM, 15th Apr                   Abdulqader                   However, please know that the price of the item may vary in store because of promotional offers running on website. So, you might have to pay the difference of the item you pick and the credit note.           05:59 PM, 15th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           06:00 PM, 15th Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Max  Have a wonderful day.           06:03 PM, 15th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6073873