Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 14 Apr 2023 13:51:30 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hello           04:51 PM, 14th Apr                     User                    i received the below msg:           04:51 PM, 14th Apr                     User                    Sorry, Order 9426546457 was not processed successfully. Please try again or use Cash on Delivery at https://centrepoint.app.link/EQtXpYAwZyb           04:51 PM, 14th Apr                     User                    due amount was deducted from my acct           04:51 PM, 14th Apr                     User                    hello           04:55 PM, 14th Apr                   Abdulqader                    Hi Lady , Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           05:43 PM, 14th Apr                   Abdulqader                   We sincerely apologize for the inconvenience caused to you however, we have checked and it appears that the following order number: (9426546457 ) was not placed successfully. Whenever this happens our system tries to capture the payment again automatically, in this case, as we can the payment was captured again and a new order was placed successfully which is:9426547357).           05:44 PM, 14th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           05:48 PM, 14th Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           05:51 PM, 14th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6064884