Subject: Ticket Assigned - Conversation with Hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 13 Apr 2023 14:34:45 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi Hi                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  Hi Bot:  Hi Hi, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4726122114 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP0413230002707     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +97466768154            06:06 PM, 13th Apr                     Hi                    Please thanks           06:06 PM, 13th Apr                     Hi                    The driver told me will come 3pm... Till now  doesn't come come yet           06:07 PM, 13th Apr                     Hi                    Appreciate to inform driver to call me now that bring my order pls           06:08 PM, 13th Apr                     Hi                    Thanks           06:08 PM, 13th Apr                     Hi                    I might fall asleep if after 6pm           06:08 PM, 13th Apr                   Abdulqader                    Hi Monaliza , Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           06:08 PM, 13th Apr                   Abdulqader                   We request you to please allow us some time to check your details and get back to you, stay with us           06:08 PM, 13th Apr                     Hi                    Hi Kader           06:08 PM, 13th Apr                     Hi                    Yes pls           06:08 PM, 13th Apr                     Hi                    I'm waiting for driver till now he didn't call me again....           06:09 PM, 13th Apr                     Hi                    He called in the morning while I was at work ...he agree to come 3pm but till now no news           06:09 PM, 13th Apr                     Hi                    Thanks for your help           06:09 PM, 13th Apr                     Hi                    Will wait for your update           06:10 PM, 13th Apr                     Hi                    I feel sleepy I might fall asleep if he doesn't come till 6pm           06:10 PM, 13th Apr                   Abdulqader                   Is this contact number correct +97466768154?             06:11 PM, 13th Apr                     Hi                    Yes           06:12 PM, 13th Apr                     Hi                    Thts my number           06:12 PM, 13th Apr                     Hi                    Where is the driver?           06:13 PM, 13th Apr                     Hi                    I regret he is not consistent with timing           06:14 PM, 13th Apr                     Hi                    I was hurryly going hum I thought he will be here at 3pm           06:14 PM, 13th Apr                   Abdulqader                   Please be assured that now we will escalate your concern to our delivery team and we will ask them to deliver the order as early as possible.            06:15 PM, 13th Apr                     Hi                    Yes coz my shift is morning....I can't receive the order in the morning...I can receive from 3pm to 5pm           06:16 PM, 13th Apr                     Hi                    Please advise them           06:16 PM, 13th Apr                     Hi                    N please let me know if he is gonna come today or not coz I really feel sleepy ...I woke up since 2am           06:16 PM, 13th Apr                     Hi                    Thank you           06:16 PM, 13th Apr                   Abdulqader                   Ok sure we will do the needful.           06:17 PM, 13th Apr                     Hi                    Thank you so much           06:17 PM, 13th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           06:18 PM, 13th Apr                     Hi                    I need to know what time he come today please           06:18 PM, 13th Apr                     Hi                    If possible for you to let me know           06:19 PM, 13th Apr                     Hi                    I will standby coz after I talk with you I might fall asleep           06:19 PM, 13th Apr                     Hi                    If he will come in few min I will wait           06:19 PM, 13th Apr                     Hi                    Let me know pls           06:19 PM, 13th Apr                     Hi                    Since 3pm I'm waiting           06:19 PM, 13th Apr                     Hi                    2,5 hours           06:19 PM, 13th Apr                     Hi                    I can't go anywhere just waiting for him....thts inconvenience           06:20 PM, 13th Apr                     Hi                    Hello           06:22 PM, 13th Apr                     Hi                    Are you there?           06:23 PM, 13th Apr                     Hi                    It's very difficult to reach your assistance           06:25 PM, 13th Apr                   Abdulqader                   We request you to please allow us some time so we can work on this and do the needful. Please note that we will contact you through your email once we get any updates           06:25 PM, 13th Apr                     Hi                    K           06:26 PM, 13th Apr                     Hi                    Ok so you mean this chat end?           06:27 PM, 13th Apr                     Hi                    If you let me know since the beginning I will not wait           06:27 PM, 13th Apr                     Hi                    Coz you told me if anything you can assist...I replied but no answer answer           06:27 PM, 13th Apr                     Hi                    Ok will wait the status in email           06:27 PM, 13th Apr                     Hi                    Gnite           06:27 PM, 13th Apr                   Abdulqader                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             06:30 PM, 13th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           06:31 PM, 13th Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           06:34 PM, 13th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6057750