Subject: Ticket Assigned - Conversation with M
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 13 Apr 2023 13:50:05 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with M M                    Hey           05:16 PM, 13th Apr                     M                    Im in the store now           05:16 PM, 13th Apr                     M                    And they are telling me no because balance is in the wallet           05:17 PM, 13th Apr                     M                    I need an immediate action now           05:17 PM, 13th Apr                     M                    Are you playing with me? Some one sayd i cab and other says not  And the store says no           05:18 PM, 13th Apr                     M                    Now youre ignoring me !??!           05:23 PM, 13th Apr                   Abdulqader                    Hi Mena, Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           05:28 PM, 13th Apr                     M                    Yes pls           05:29 PM, 13th Apr                     M                    I want to use my balance in the store now  What should i do?           05:29 PM, 13th Apr                   Abdulqader                   Do you mean for Shukran Pay ?           05:32 PM, 13th Apr                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           05:35 PM, 13th Apr                     M                    Yes           05:37 PM, 13th Apr                     M                    Dear           05:37 PM, 13th Apr                     M                    I ordered online           05:37 PM, 13th Apr                     M                    And i returned           05:37 PM, 13th Apr                     M                    Now i have 36 kd in my credit           05:38 PM, 13th Apr                     M                    Can i use them in the store?           05:38 PM, 13th Apr                     M                             05:38 PM, 13th Apr                   Abdulqader                   Unfortunately,You can use your my credit account in your online purchase only.           05:41 PM, 13th Apr                     M                    Why?           05:41 PM, 13th Apr                     M                    Why?           05:42 PM, 13th Apr                   Abdulqader                   sorry our policy that you can use my credit only on online           05:45 PM, 13th Apr                   Abdulqader                   Do you have any other inquiries that we can help with?           05:47 PM, 13th Apr                   Abdulqader                   It was a pleasure to assist you.Thank you for shopping with Centrepoint  Have a wonderful day.           05:49 PM, 13th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6057439