Subject: Ticket Assigned - Conversation with مساء الخير
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 13 Apr 2023 12:28:37 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with مساء الخير مساء الخير                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi مساء الخير, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  +971557176464 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  9425156916 Bot:    Your order has been cancelled   No worries, your refund is being processed. ?    Here's how it works:   Credit or Debit Card - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    You can easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent            04:12 PM, 13th Apr                   Abdulqader                    Hi Momen , Good Evening. Thank you for contacting Centrepoint. My name is Kader. I will be happy to assist you.           04:15 PM, 13th Apr                   Abdulqader                   Is this contact number correct +971557176565?             04:18 PM, 13th Apr                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           04:21 PM, 13th Apr                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           04:23 PM, 13th Apr                   Abdulqader                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           04:28 PM, 13th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6056693